SHRADHA KOHLI. BUILDING USER TRUST IN CONVERSATIONAL AI: THE ROLE OF EXPLAINABLE AI IN CHATBOT TRANSPARENCY. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY (IJCET), [S. l.], v. 15, n. 5, p. 406–413, 2024. Disponível em: https://openlibindex.com/index.php/IJCET/article/view/IJCET_15_05_038.. Acesso em: 17 apr. 2026.