DEEPTI BITRA. NATURAL LANGUAGE PROCESSING IN CUSTOMER INTELLIGENCE: A FRAMEWORK FOR UNSTRUCTURED DATA ANALYSIS. INTERNATIONAL JOURNAL OF COMPUTER ENGINEERING AND TECHNOLOGY (IJCET), [S. l.], v. 15, n. 6, p. 864–877, 2024. Disponível em: https://openlibindex.com/index.php/IJCET/article/view/1687.. Acesso em: 19 apr. 2026.